Shipping policy
Processing time:
All orders are processed within 1–3 business days.
Shipping time:
- United States: 3–7 business days
- International: 7–14 business days
Shipping rates:
Shipping costs are calculated at checkout based on your location.
Order tracking:
Once your order has shipped, you will receive a tracking number via email.
Delays:
Please note that shipping times may be delayed due to holidays, weather, or carrier issues.
Incorrect address:
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or damaged items:
If your order arrives damaged or is lost in transit, please contact us at sophiasignatureboxes@gmail.com and we will assist you.